Transformation Key Success Factors number 7: Transformation is and remains Top-Management Issue!
We have saved the most difficult message for last. It is no more, but also no less: Transformation is and remains Top-Management Issue! The top management of an organization cannot get out of its role and responsibility.
It is about leadership and being a role model for the organization, another time it is about consistency and making decisions (see #4). Without an effective Transformation Office (see #6) this is unthinkable.
It is so simple and so hard at the same time:
#1 After the transformation is before the transformation
#2 If you are not one of the first, better react quickly and consistently
#3 Transformation is multifaceted – supposedly small things are valuable
#4 Decisions are trendsetting, and imperative!
#5 Transformation is a marathon, not a sprint
#6 What gets measured gets done!
#7 Transformation is and remains Top-Management Issue